At Vruum, we want to ensure that you are 100% happy with your purchase. If you have technical or sales queries, do not hesitate to contact us. If you have attempted to resolve issues with Support staff, and still feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

Our policy offers a full refund within 3 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request.
Please feel free to reach us at the link provided on Contacts page. We will make every attempt to process genuine refund requests as quickly as possible. Your financial institution can take up to 15 days for the refund to reflect in your bank account/card. The refund process depends the product or service purchased from Vruum.